Upcoming Invoice changes

We’re updating how your invoices are structured, and delivered as CerpassRx clients transition to LucyRx.

The goal is simple. Make invoices easier to review, easier to access, and easier to manage.

What’s Changing

Today	Beginning July 15th invoice cycle
Administrative fees are invoiced separately	Administrative fees will be included on the pharmacy claim invoice
Admin fee invoices are generally sent monthly	Admin fees will follow the pharmacy claim invoice cadence
Invoice files are delivered through SFTP	Invoice files will be delivered through ShareFile
Current EFT/check payment details are used	Updated LucyRx banking and check mailing address will apply

Your one-page Benefit Design Summary will capture:

The top friction points affecting access and experience
2-3 specific benefit design actions to consider next time
A short list of metrics to track progress over time

This document can be shared with consultants, finance partners, or other key stakeholders and used to anchor the next conversation.

Why fine tune your pharmacy benefit?

Investing in women’s midlife health is not just a compassionate choice—it’s a business advantage. The number of working women aged 50+ in the U.S. is 61 million and growing, yet many pharmacy benefits still create barriers to menopause and midlife care. Employers who address these gaps often see stronger engagement, improved employee experience, and greater workforce stability.

What is the LucyRx Benefit Design Session?

This is a working conversation designed to help employers understand whether their pharmacy benefit meaningfully supports women experiencing midlife health challenges, and what opportunities may exist to strengthen that support.

What it’s not? A pitch or proposal, pricing discussion, or guarantee of outcomes.

What we cover?

During the session, we help answer three practical questions:

Is our pharmacy benefit optimized four our workforce?
Where could access, experience, or outcomes improve?
What should we measure to know if it’s working?

To get there, we may review:

Formulary inclusion and tier placement
Prior authorization and access rules
Navigation when access breaks
Reporting and visibility into outcomes

We may also discuss what an effective women’s health pharmacy benefit should include based on workforce needs.

Real clients, proven success

For three years, we were with LucyRx receiving excellent services, until a larger PBM convinced me they could do a better job and save us more money. After six months we realized how much we lost in service and claims by leaving LucyRx. We came back to LucyRx and we are very happy we did. LucyRx’s service, experience and attention to detail is second to none.
– Benefit Executive