Prescription care 
brilliantly reimagined

Upcoming invoice changes

We’re updating how invoices are structured and delivered as CerpassRx clients transition to LucyRx.

The goal is simple: make invoices easier to find, review, and manage.

To activate your organization’s ShareFile access, please confirm who should receive invoice files.

Confirm Invoice Access Contacts

What’s changing

Starting with the September 15 invoice cycle:
  • Administrative fees will be included on the pharmacy claim invoice.
  • Administrative fees will be itemized by type.
  • Invoice files will be delivered through ShareFile instead of SFTP.
  • EFT banking information and the check mailing address will be updated.
  • Tax ID will remain the same.
careers

Preview the New Invoice Package

Want to see what the updated invoice package will look like before the September transition?

Download a sample invoice package to preview the new invoice format and supporting files your team will receive through ShareFile.

Download Sample Invoice Files

Here’s what clients are saying

Why this is changing

Today, reviewing invoices can mean pulling information from more than one place.

Starting mid-September, your team will have a clearer way to review pharmacy claims and related fees together. Administrative fees will be included within your pharmacy claim invoice and itemized by type, so the information is easier to find and manage.

Fewer steps. Clearer access. A more straightforward way to work through invoice review.

Action Required

To ensure your organization has uninterrupted access to invoice files through ShareFile, please confirm the individuals who should receive invoices. We’ll use this information to activate ShareFile access before the September transition.

Confirm Invoice Access Contacts

Deadline: August 14, 2026

FAQs

No. This update changes how fees are presented and delivered. It does not change the fee arrangement.

Yes. Administrative fees will be clearly itemized by type within the invoice.

No. Administrative fees will now be included within the pharmacy claim invoice.

Invoice files will be delivered through ShareFile instead of SFTP.

Invoice files will be available for 30 days on ShareFile.

Yes. Please confirm who should have access to invoice files by completing the access form above.

Yes. EFT banking information and the check mailing address will be updated before the September invoice cycle.

Your finance or primary client contact who manages invoice access.

Please reach out to your LucyRx account team. We’re here to help.