The Human Side of Pharmacy Savings
Savings matter. The person behind each case matters more. How LucyRx Care Guides delivered $2.37 million in savings by starting with one simple thing: listening.
Entries by Kyrstin Hensley
Pharmacy Savings Shouldn’t Come at the Employee’s Expense
Pharmacy savings shouldn’t come at the employee’s expense. See how one large hospitality and entertainment employer reduced net pharmacy spend by 15% in year one while lowering member PMPM from $16.10 to $9.52, through focused GLP-1 management, Care Guide support, and a smart biosimilar strategy.
The CFO Case for Care Guides: From Cost Pressure to Controllable Results
Care Guides lower specialty spend and improve adherence. Discover how employers can reduce PMPM costs and gain measurable ROI.
Access Is the First Outcome
Pharmacy access is the first outcome of a pharmacy benefit. When employees can’t reach their medication, adherence, productivity, and trust break down quickly.
PBM Reform Update: What the CAA and DOL Proposal Mean for Plan Sponsors
With the Consolidated Appropriations Act of 2026 and a Department of Labor proposal focused on PBM disclosures, employers are seeing more headlines and asking sharper questions about how their pharmacy benefits are structured.
Making Menopause Support Real: What Employers Are Asking and How We Help
Menopause affects retention, productivity, and healthcare costs. Learn why employers are making menopause support a core benefits strategy.
Menopause Is a Workforce Issue. Your Pharmacy Benefit Should Treat It That Way.
Menopause affects productivity, retention, and healthcare costs. Learn why pharmacy benefit design is central to effective menopause support.
Why “Affordability” Became the Word of the Moment — and What Healthcare Misses
Healthcare affordability is not just about price. Learn what patients experience at the pharmacy counter and why unpredictability erodes trust.
Behind Every Claim Is a Person: Why Prescription Care Needs a Different Playbook in 2026
If you spend your days looking at pharmacy trend reports and renewal spreadsheets, it is easy to forget what those numbers really represent.
The Hidden Driver of Employee Experience (and Retention): Human-Led Care Guides
Human-led Care Guides reduce friction in complex medication moments, helping employees start and stay on therapy. The result: better experience, higher confidence, and stronger retention for employers.