The CFO Case for Care Guides: From Cost Pressure to Controllable Results
Care Guides lower specialty spend and improve adherence. Discover how employers can reduce PMPM costs and gain measurable ROI.
Entries by Kyrstin Hensley
Access Is the First Outcome
Pharmacy access is the first outcome of a pharmacy benefit. When employees can’t reach their medication, adherence, productivity, and trust break down quickly.
PBM Reform Update: What the CAA and DOL Proposal Mean for Plan Sponsors
With the Consolidated Appropriations Act of 2026 and a Department of Labor proposal focused on PBM disclosures, employers are seeing more headlines and asking sharper questions about how their pharmacy benefits are structured.
Making Menopause Support Real: What Employers Are Asking and How We Help
Menopause affects retention, productivity, and healthcare costs. Learn why employers are making menopause support a core benefits strategy.
Menopause Is a Workforce Issue. Your Pharmacy Benefit Should Treat It That Way.
Menopause affects productivity, retention, and healthcare costs. Learn why pharmacy benefit design is central to effective menopause support.
Why “Affordability” Became the Word of the Moment — and What Healthcare Misses
Healthcare affordability is not just about price. Learn what patients experience at the pharmacy counter and why unpredictability erodes trust.
Behind Every Claim Is a Person: Why Prescription Care Needs a Different Playbook in 2026
If you spend your days looking at pharmacy trend reports and renewal spreadsheets, it is easy to forget what those numbers really represent.
The Hidden Driver of Employee Experience (and Retention): Human-Led Care Guides
Human-led Care Guides reduce friction in complex medication moments, helping employees start and stay on therapy. The result: better experience, higher confidence, and stronger retention for employers.
The Yardstick That Matters: Redefining Outcomes in Prescription Care
Outcomes don’t improve by accident. Better processes, faster therapy access, and clear guidance are the foundation of patient-centered prescription care—and the new standard employers should expect.
Formulary design that captures the savings (without disruption)
Rebates don’t equal value. Here’s how to align to net cost, enable substitution, and keep your people on track.