Prescription care  brilliantly reimagined

Welcome to LucyRx.
We’re glad you’re here.

Your prescription care journey should be simple, clear, and stress-free – and we’re here to make that happen.

Get your Welcome Guide:

Drug Coverage

Get the App

Create an Account

How to Get Medication

START HOME DELIVERY

YOUR DRUG COVERAGE

If you’re looking for a list of covered drugs (formulary), you’ve come to the right place. You can view or download them below. When your coverage starts, you’ll be able to search easily for covered drugs in the LucyRx app or online portal.

Abbreviated Formulary

Download the list of commonly prescribed medications covered by your plan.

Preventive Formulary

Download the list that focuses on drugs that help prevent or manage common conditions.

Comprehensive Formulary

Download the full list of medications covered by your plan.

Formulary Exclusions

Download the list of medications your plan does not cover. If you take any of these, LucyRx can work with your doctor to recommend safe alternatives.

Forms

If you need to request or appeal coverage, or submit a claim for reimbursement, you can view or download the forms below.

DOWNLOAD THE LUCYRX APP

Your benefits. Unlocked.

Your key to simpler, smarter prescription care.

Find lower-cost options
Locate a pharmacy fast
Track your prescriptions
Set refill reminders and alerts
Access your digital ID card
Stay in control, on the go

Like having a friendly pharmacist in your pocket, 24/7

Create your digital account

You can create your digital account, view and track medications, find pharmacies, access ID cards, and much more, anytime, anywhere.

Visit www.lucyrx.com/members
Click the button “Let’s go to my benefits” and select “Register Now”
Enter the details from your insurance card and create your username and password
Log in via desktop, mobile, or the LucyRx app

Your health information is always private and secure. You focus on your health—we’ll take care of the rest.

Get your medication

Check your ID card. Look for the LucyRx logo on the insurance card you received from Allegiance to confirm your prescription.
Show your card at the pharmacy. When you fill a prescription at a retail pharmacy, show your insurance card so they can process your coverage correctly.

Get started with home delivery

Prefer the ease of home delivery? Get maintenance medications—the ones you take regularly to treat a condition—shipped directly to your door with Walgreens Mail Service.

Up to a 90-day supply with free delivery
Live one-on-one support by phone
Refill reminders and order status alerts

Allow up to 10 business days for delivery. It’s easy:

Online: Register at WalgreensMailService.com and follow the instructions
By phone: Call 877-787-3047
By mail: Download and mail the Registration Form: English Spanish
Prescribers: Download and fax the Prescriber Fax Form: English Spanish

Download our brochure to learn more: English Spanish

Reach out whenever you need us

Have a question about your prescriptions? Need help finding a pharmacy or checking coverage? Our U.S.-based team is available 24/7—in 200+ languages—to get you the answers you need. They can:

Explain your LucyRx benefit
Check coverage and medication details
Help you find lower-cost options
Resolve refill or delivery issues
Connect you with a LucyRx Care Guide if needed

Call us anytime at 877-860-8846 or visit www.lucyrx.com/members

If you’re experiencing a medical emergency, call 911 or go to the nearest emergency room.

FAQs

How can I check if my medication is covered?

Download the LucyRx App from the App Store or Google Play and visit www.lucyrx.com/members to create your digital account. With those tools, you can check covered drugs, find in-network pharmacies, access your ID card, and more—anytime, anywhere. You can also email membersupport@lucyrx.com or call 877-860-8846 to speak with one of our live, U.S. based member services representatives.

If I already have prior authorization for a medication, do I need a new one with LucyRx?

If you already have a prior authorization (PA) in place, it will remain active with LucyRx until the original approval period ends—even after your new plan year begins. Before your PA expires, the LucyRx clinical team will contact your prescriber to review and renew it. If changes to your medication are needed, the team will work with your prescriber to ensure your treatment continues without interruption.

Where can I get specialty medications?

You can fill your specialty prescriptions through Walgreens Specialty Pharmacy or through one of the many pharmacies in our Connected Care Specialty Network. This network includes dozens of pharmacies at local hospitals and clinics, so you can fill your prescriptions and receive expert support, often from the same place where you already receive care. To check eligibility, call LucyRx at 877-860-8846.

How can I get a 90-day supply of my medication?

Your plan allows 90-day fills for both routine and non-routine medications and includes an open retail pharmacy network. You have two options:

Home Delivery: Use Walgreens Mail Service to have 90-day supplies of your medication delivered to your home. Call 877-787-3047 or visit www.walgreensmailservice.com to get started.

Retail Pharmacy: Pick up 90-day supplies at participating retail pharmacies. Just bring your 90-day prescription and your LucyRx ID card to your favorite pharmacy.

How is LucyRx handling my existing refills?

Existing refills at your current mail or specialty pharmacy will not be automatically transferred. If you use mail order now, LucyRx will contact you to discuss your options. If you switch to Walgreens Mail Service, we’ll help you share information and request a new prescription. For specialty drugs, we’ll reach out with guidance on next steps and any eligible savings programs.

How can I order a new ID card?

To request a reprint, use the member portal or the LucyRx app.

What if I have more questions about my benefits?

We’re ready to assist you. Email membersupport@lucyrx.com or call 877-860-8846.

Welcome to LucyRx.
We’re glad you’re here.

YOUR DRUG COVERAGE

If you’re looking for a list of covered drugs (formulary), you’ve come to the right place. You can view or download them below. When your coverage starts, you’ll be able to search easily for covered drugs in the LucyRx app or online portal.

Abbreviated Formulary

Preventive Formulary

Comprehensive Formulary

Formulary Exclusions

DOWNLOAD THE LUCYRX APP

Your benefits. Unlocked.

Create your digital account

Get your medication

Get started with home delivery

Reach out whenever you need us

FAQs

Company

Resources

Connect

Follow us

Welcome to LucyRx. We’re glad you’re here.

YOUR DRUG COVERAGE

If you’re looking for a list of covered drugs (formulary), you’ve come to the right place. You can view or download them below. When your coverage starts, you’ll be able to search easily for covered drugs in the LucyRx app or online portal.

Abbreviated Formulary

Preventive Formulary

Comprehensive Formulary

Formulary Exclusions

DOWNLOAD THE LUCYRX APP

Your benefits. Unlocked.

Create your digital account

Get your medication

Get started with home delivery

Reach out whenever you need us

FAQs

Company

Resources

Connect

Follow us

Welcome to LucyRx.
We’re glad you’re here.