
Meet your LucyRx Care Guide
At times, you may need extra help navigating your prescription benefit. That’s where your LucyRx Care Guide shines. Your LucyRx Care Guide starts by listening. They explain what’s happening in plain language, help coordinate next steps, and stay with you until things are resolved—so you can feel confident about your medication. Care Guide support is part of your prescription benefit at no extra cost.
Reach out anytime for help with:
- Your treatment plan: What to expect and what to do next
- Coverage and approvals: Prior authorizations and forms
- Denied prescriptions: Next steps and follow-up
- Lowering your costs: Finding savings options that fit your situation
- Specialty medications: Coordination, delivery, and refills
- Medication questions: How to take it safely, side effects, and tips
- Extra support: Check-ins for you and your family when needed
Mirhonda Field, BSN, RN, CCM
Prescription support from a registered nurse, providing clinically informed guidance.
- Based in Texas, supporting UBC members and families
- 20+ years of nursing experience
- Helps navigate your care journey every step of the way
YOUR DRUG COVERAGE
If you’re looking for a list of covered drugs (formulary), you’ve come to the right place. You can view or download them below. When your coverage starts, you’ll be able to search easily for covered drugs in the LucyRx app or online portal.
Abbreviated Formulary
Download the list of commonly prescribed medications covered by your plan.
Preventive Formulary
Download the list that focuses on drugs that help prevent or manage common conditions.
Comprehensive Formulary
Download the full list of medications covered by your plan.
Formulary Exclusions
Download the list of medications your plan does not cover. If you take any of these, LucyRx can work with your doctor to recommend safe alternatives.
Forms
If you need to request or appeal coverage, or submit a claim for reimbursement, you can view or download the forms below.





