LucyRx Care Guides Communication Toolkit
Helping employees recognize LucyRx Care Guides and connect when they need support.
This toolkit provides ready-to-use communication resources designed to help employees and covered family members understand LucyRx Care Guide outreach and feel comfortable engaging.
LucyRx Care Guides are part of the prescription benefit provided through your organization. They may reach out when they see an opportunity to help employees and covered family members lower medication costs, answer prescription questions, find covered alternatives, or help with refills and prescription changes.
Today many people hesitate to answer unknown calls. These materials help prepare employees and their covered family members for outreach so they understand why LucyRx may call.
Employees can also call LucyRx Care Guides anytime at your dedicated number or 877-791-2237. They do not have to wait for a call.
